Interesting that British Gas are to create just two tariffs. Not sure they’re genuine in their concerns about customer welfare. Although the energy business is a bit dog eat dog so some clouding of the issues probably seems inevitable, and some people saying prices should change faster with the wholesale market seems complex.
We use internet tariffs and through the years these have had various names. The last time I looked it was called Websaver 10. Although it reached 12 in mid 2011. Finding out the cost per watt of these tariffs is like crawling through the eye of a needle. Comparing Websaver 10 with Websaver 12 is difficult if you can actually find the detailed charges. BG say 12 was their cheapest, yet on my calculations 10 remained cheaper for us. As they tie you in for 12 months with a penalty charge I’m reluctant to change at the moment pending being advised of the new tariffs.
Having tried to compare them, all I can find is a blanket figure for using a set amount per year. BG think this is simple and good enough, but I want details and how much it costs per KiloWatt. We use very different amounts of gas in summer and winter and I want to know if their calculation factors that in.
Then what do you make of how they work out your bill. Do we really need to make such a calculation as below:
4 units on your meter is converted using a calorific volume of 38.8. Which curiously I’ve only just noticed was 39.6 last time I checked. Does that mean the gas isn’t as hot now?
This is subject to a volume correction of 1.022640.
Then to convert to kWh it must be divided by 3.6
So a unit on your meter = 11.0225kWh. Although they don’t tell you that.
This costs on the BG new on-line energy tariff either 8.357p if it is in the first 670kWh per quarter. Or it costs 3.827p if you’ve used more. This adjustment that replaced the standing charge has crept up from £40 to £55.
Not to forget that sometimes prices are quoted without VAT and sometimes they might have VAT included. You can’t be sure.
BG’s new clear tariffs and billing is likely to remain as clear as a brick window. Overall this must score nil points. Just tell me the cost per kiloWatt and I’ll worry about the rest. They talk about regulators but what good are they?
There are new companies coming onto the market and BBC Newsnight did us a favour by putting the BG Chief Executive on with a representative from OVO who I’d never heard of. Lately the Co-op has been making louder noises about their gas supply. So there are two interesting options away from the big companies.
Chris Huhne gets some flak for seeming to promote policies that are pushing up tariffs yet his insistence on changing suppliers probably has some validity. My biggest reason for never changing is that all the companies are the same, at least we know BG, and the small price advantage swaps around. My current reluctance to move is a worry the small companies might not last and might be bought out by one of the big ones. Inertia plays into BG’s hands. In my case an over simplified range of tariffs isn’t what I’m looking for, I just want to know clearly how much it costs in kiloWatt hours.